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How pgaodds Handles Your Personal Data

Your account with pgaodds touches your personal data at every step — from identity verification when you open your account to transaction records tied to PayPal, Venmo, and Play+ activity.

Account Data ProtectedPayPal & Venmo CoveredState-Law AlignedClear Deletion Path
pgaodds How pgaodds Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Questions about your data don't have to go unanswered. Our privacy support paths are set up so you can reach the right person quickly — whether you need to request a data export, flag an inaccuracy, or ask how long we retain specific account records. Whether you're in Chicago or another eligible state, your request reaches the same data team and gets the same written response. We handle data requests separately from general account inquiries so you get a faster, more precise answer.

Team online

Live Chat

Open the chat window inside your account dashboard and select 'Privacy & Data' from the topic menu for direct routing to our data team.

Email Request

Send a formal written data request to our support address. Include your account email and the specific action needed — access, correction, or deletion.

Account Settings

Some data preferences — like marketing email opt-outs and push notification settings — can be updated directly in your account settings without a formal request.

DATA PROTECTION PRACTICES

How We Secure and Retain Your Data

Keeping your data safe isn't a checkbox — it's how we stay in operation. Account credentials are hashed and never stored in plain text. Payment data from PayPal, Venmo, and Play+ flows through tokenized connections, meaning we never see your raw financial credentials. We run routine access audits to catch unauthorized attempts early. Data we no longer need for compliance or account operations is purged on a documented schedule, not kept indefinitely.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or limit cookies in your browser at any time.

Account Security

Your password is stored as a salted hash. We require identity verification during withdrawal requests and flag unusual login activity so you get notified quickly.

Data Retention

Financial transaction records tied to PayPal, Venmo, or Play+ are kept for the period required by applicable law. Behavioral logs are purged on a rolling schedule once no longer operationally needed.

Third-Party Sharing

We share data only with payment processors, identity-verification partners, and analytics providers necessary to run your account. We do not sell your personal data to advertisers.

Your Privacy Rights — Common Questions

These are the questions we hear most from account holders who want to understand what data we hold, how long we keep it, and what steps to take if something needs to change. Each answer covers a real operational detail — not a vague policy gesture. If your question isn't here, reach out through live chat or email and we'll give you a direct answer.

We collect your name, email address, date of birth, and the payment method reference you link — whether that's PayPal, Venmo, or a Play+ card — plus standard device and session data.

Yes. Send a data access request via live chat or email with your account email address, and we'll compile and deliver your data record within the timeframe required by applicable law.

We do not sell your personal data. We share limited data with payment processors like PayPal and identity-verification services only as required to process your transactions and verify your account.

Contact us through live chat selecting 'Privacy & Data' or send an email request. We'll delete non-required data promptly; records mandated by applicable law are retained until the legal period expires.

We use session cookies for login continuity and preference cookies for lobby settings. You can clear or block cookies in your browser settings; note that blocking may affect certain account functions.

This policy governs our data practices where pgaodds operates under applicable state law. Your specific data rights may vary by state, and we apply the appropriate rules based on your location.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.